customer experience - Waitwhile Blog

Four 2020 holiday shopping trends to help businesses prepare for 2021

Forecasting for businesses in 2021: What holiday shopping trends of 2020 can teach us about consumer behavior and safety needs of customers and employees.

retail

How to create a retail experience that will delight your customers

To create amazing guest experiences, businesses must be thoughtful and deliberate about every step of their customers’ journeys. We’ve been inspired by our customers who’ve done just that and have as a result seen an increase in loyalty and satisfaction.

retail store

8 ways to increase sales and wow customers with Waitwhile

Waitwhile takes the frustration out of waiting in line while keeping your customers and employees safe during COVID-19. With our virtual waitlist, occupancy tracking, curbside pickup, appointment scheduling, and more, we’ve helped thousands of businesses transform the way their customers shop.

Waitwhile app customers' business card graphic

Post-Pandemic

Why the Customer Experience is more important than ever today

SMBs can enhance their business and stay afloat by understanding what their customers need and adapt accordingly. The customer experience (CX) is one of the most important factors that can affect how a business performs.

COVID-19

Social Distancing: How Online Waitlisting Can Help Your Business Serve Customers and Stay Open

Online scheduling and waitlisting can be used by local businesses in the times of social distancing and COVID-10 crisis to serve customers and stay open.

queue management system

5 Ways to Better In-Store Experience That Increase Sales and Traffic

Everyone knows the feeling of being at a supermarket checkout or waiting to purchase a snazzy new shirt at a department store, but no one enjoys the queues that come with these experiences. Here are 5 simple ways to enhance customer experience in retail stores.

waitlist app

How a Waitlist App Can Turn Waiting Into a Quality Time 🧚‍♀️

Deploy a virtual queuing system with a waitlist app to give your customers back their valuable time, turning frustrated guests into happy customers.

customer experience

Mastering the Customer Experience for your Business

When you think of your favorite salon or retail chain, what do you think about? As a customer, what is your experience like when you go to your favorite restaurant? How your customers see your business brand and managing the ‘customer experience’ is vital to successful business growth.